Kristi Jacobsen Headshot.jpg

Hi, I’m Kristi! 

Virtual assistant, Podcast host, and music fan.

I help busy music industry professionals ditch the day to day tasks that hold them back from growing their career and business.

When I started Broken Glass Media, it was just a blog and podcast for women in music. I wanted to highlight women in the industry to let others know that they could take control of their own careers, and in turn, I let myself know the same thing.

Now I get to immerse myself in the music industry, connect with industry professionals, and watch others grow their careers and businesses because of what I do for them.

Learn about how we can work together to remove day-to-day tasks from your list so you can get back to your business.

 Alright alright alright, but...

Who Am I?

Garden State Horse Show 2013

Garden State Horse Show 2013

I was born in Canada, raised in New Jersey, and currently reside in Los Angeles, California. I'm an avid reader and learner, equestrian, gluten-free vegan, fitness nut, and most importantly am obsessed with music. So much so, that I have not one, but two degrees in music industry.

Music has been a significant part of my life since I was young, but growing up on the east coast with access to both Philadelphia and New York City gave me the opportunity to frequent concerts of all kinds, from the basement shows in Northeast Philadelphia to the famed venues of New York City. I fell in love with the industry, and soon completed a Bachelor of Arts degree in Music Business at Lebanon Valley College

My Struggle

California State University, Northridge graduation 2017  MA Music Industry Administration

California State University, Northridge graduation 2017

MA Music Industry Administration

After several years of struggling to start a career in the industry, I left New Jersey and moved to the west coast to complete a Master of Arts degree in Music Industry Administration at the California State University, Northridge. I was offered my first full-time job in the industry as soon as I arrived in Los Angeles and gained more knowledge and experience than I could have ever hoped for.

But I wanted something more. I wanted to be involved in other aspects of the industry, to watch companies grow from the start up, to help other people become successful in the industry. I also wanted to create a lifestyle I desired, and build my career on my own terms.

Then I found a book you may have heard of:  You Are a Badass: How to Stop Doubting Your Greatness and Start Living an Awesome life by Jen Sincero


The Entrepreneurial Mindset

That one book was all it took for the wheels to start turning. I was hooked on the idea of entrepreneurship, universal energy, and finding my own path. I felt drawn to helping women in music find their voice after the release of the USC Annenberg Inclusion in the Recording Studio? report and the 2018 Grammy Awards (#Grammysomale) and launched The Broken Glass Blog followed a few months later by The Broken Glass Podcast.

Who am I to help women in music find their voice? Who am I to provide the tools and resources to succeed?

She Did It Her Way Summit 2019

She Did It Her Way Summit 2019

This will surprise some people who know me, but I never thought I had the entrepreneurial bug or thought it was possible to create and run my own business. Yes, I took entrepreneurship courses in school and developed business plans for mock businesses, but I always thought I had to create a physical product or something huge that would affect the masses.

It wasn’t until I started listening to entrepreneur podcasts, met other women with their own businesses, and read business books that I realized - it doesn’t have to be the next big thing, but I could start small and help people grow and scale their own careers.

I took all my limiting beliefs, silenced the voice in my head, and pushed forward because someone has to share these stories, create a network of collaborative women, and help women find success in the industry.

So…what can I do for you?

Mia, my stress reliever and self-assigned podcast producer.

Mia, my stress reliever and self-assigned podcast producer.

I am a customer service guru. I’ve held customer service jobs across multiple industries  since my first gig as a cashier when I was 16 years old. And customer services isn’t just about making people happy - it’s picking up all kinds of small tasks that help the company, communicating the customer voice to supervisors and marketing teams, and being 100% flexible in the job. Now, I’m the Customer Service Manager at my 9-5 and can add managerial experience to my resume.


But how will this help you? I can:

  • Take day-to-day tasks off your plate

  • Help you DIY your next album or project

  • Create an engaging, automated social media presence

  • Write and edit content for your website, podcast, or whatever else you dream up!

  • And much much more!

What else?

Amsterdam, Netherlands

Amsterdam, Netherlands

  • I’m an avid traveler with a long bucket list

  • Alt rock is my go-to, but I’m a huge country music fan

  • I want to move to Europe (Haarlem, Netherlands in particular!)

  • I make my own kombucha

  • My go-to coffee order is black coffee

  • I listen to BBC’s Global News Podcast every. single. day.

  • And I never stop working, like ever.

I dabble in different creative outlets, mostly photography and freelance writing. You can find my work in various locations across the Internet:

Want to work with me?

Part time VA services are now available. Packages are available here


Want to work with me?

I’d love to work with you! Just click the link below to provide some information I’ll get back to you as soon as I can :)